Results

Powered by our 600 retail, hotel, leisure, and property-owner members, we’ve delivered real impact – enhancing safety, driving investment, and transforming the West End. While much has been achieved, our work continues to ensure the district remains a world-leading destination for visitors, businesses, and communities alike.

122m

Annual visitors, growing by 9% each year during the BID term. Since 2021, international visits have surged by 97%—despite the absence of tax-free shopping.

£30m+

Delivered in public realm improvements, including the £12m Hanover scheme and £18 million East Mayfair scheme—creating cleaner, greener, and more accessible streets.

£9.3b

District annual turnover has grown from £3.9bn post-Covid to £9.3 billion in 2024, thanks to targeted support and coordinated recovery efforts.

1.35%

Oxford Street vacancy rates are now just 1.35% – the lowest since 2019, and a significant recovery from a peak of 14% in 2021.

36%

Secured business rates reduction on Oxford Street, 26% on Regent Street, and 6% on Bond Street – helping maintain global competitiveness.

£5b

Generated £5 billion in media coverage for Christmas campaigns, reinforcing the West End’s status as the UK’s iconic festive destination.

£1b+

Supported over £1 billion in private investment to deliver a new generation of sustainable, ESG-compliant commercial spaces.

£1m+

Raised in non-levy funding, reinvested directly into safety, marketing, and public realm improvements across the district.